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10px 28px #0c0c0a14}.KolaXW_cardTitle{font-size:15px;font-weight:800}.KolaXW_cardText{color:var(--brand-muted);margin-bottom:12px;font-size:13px;line-height:1.5}.KolaXW_cardText a,.KolaXW_off a,.KolaXW_fine a{color:var(--brand-ink);text-underline-offset:3px;font-weight:700;text-decoration:underline}.KolaXW_primary,.KolaXW_secondary{border:1px solid var(--brand-honey);border-radius:var(--radius-control);width:100%;min-height:50px;color:var(--brand-ink);background:var(--brand-honey);cursor:pointer;font:800 13px/1.2 var(--brand-body);letter-spacing:.07em;text-transform:uppercase;justify-content:center;align-items:center;gap:10px;padding:14px 20px;transition:background .15s,border-color .15s,transform .15s;display:flex}.KolaXW_primary:hover{border-color:var(--brand-honey-hover);background:var(--brand-honey-hover);transform:translateY(-1px)}.KolaXW_secondary{border-color:var(--brand-ink);color:var(--brand-white);background:var(--brand-ink)}.KolaXW_secondary:hover{background:var(--brand-ink-soft)}.KolaXW_whatsapp{border:1px solid var(--brand-line);border-radius:var(--radius-control);width:100%;min-height:46px;color:var(--brand-ink);background:var(--brand-white);font:800 13px/1.2 var(--brand-body);letter-spacing:.07em;text-transform:uppercase;justify-content:center;align-items:center;gap:8px;margin-top:8px;padding:12px 20px;text-decoration:none;transition:border-color .15s;display:flex}.KolaXW_whatsapp:hover{border-color:var(--brand-ink)}.KolaXW_whatsappIcon{fill:#25d366;flex:none;width:18px;height:18px}.KolaXW_primary:disabled{opacity:.6;cursor:wait;transform:none}.KolaXW_notice{border:1px solid var(--brand-line);border-radius:var(--radius-tile);background:var(--brand-white);padding:12px 14px;font-size:13px;line-height:1.5}.KolaXW_notice[data-tone=error]{color:var(--chat-error);background:#fff5f3;border-color:#f1c9c2}.KolaXW_off{border-radius:var(--radius-card);background:var(--brand-cream);border:1px solid #f0e2b4;gap:4px;padding:16px;font-size:13px;line-height:1.5;display:grid}.KolaXW_off strong{font-size:14px;font-weight:800}.KolaXW_loading{color:var(--brand-muted);text-align:center;padding:28px 12px;font-size:13px}.KolaXW_label{color:var(--brand-muted);letter-spacing:.12em;text-transform:uppercase;margin:4px 4px 8px;font-size:11px;font-weight:800}.KolaXW_threads{border:1px solid var(--brand-line);border-radius:var(--radius-card);background:var(--brand-white);list-style:none;overflow:hidden}.KolaXW_threads li+li{border-top:1px solid var(--brand-line)}.KolaXW_thread{background:var(--brand-white);cursor:pointer;text-align:left;border:0;align-items:center;gap:12px;width:100%;min-height:66px;padding:12px 14px;transition:background .15s;display:flex}.KolaXW_thread:hover{background:var(--brand-cream)}.KolaXW_thread:focus-visible{outline-offset:-3px}.KolaXW_avatar{width:36px;height:36px;color:var(--brand-honey);background:var(--brand-ink);border-radius:50%;flex:none;place-items:center;display:grid}.KolaXW_threadText{flex:1;gap:3px;min-width:0;display:grid}.KolaXW_threadTop{justify-content:space-between;align-items:baseline;gap:10px;display:flex}.KolaXW_threadTop strong{text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:800;overflow:hidden}.KolaXW_threadTop time{color:var(--brand-muted);flex:none;font-size:11px}.KolaXW_preview{color:var(--brand-muted);text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.KolaXW_thread[data-unread] 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24px;display:grid}.KolaXW_formTitle{font-family:var(--brand-display);letter-spacing:-.03em;text-transform:uppercase;font-size:26px;font-weight:900;line-height:1}.KolaXW_formLead{color:var(--brand-muted);margin-bottom:10px;font-size:14px;line-height:1.5}.KolaXW_fieldLabel,.KolaXW_emailTitle{align-items:center;gap:8px;margin-top:6px;font-size:13px;font-weight:800;display:flex}.KolaXW_input,.KolaXW_textarea{border:1px solid var(--chat-field);border-radius:var(--radius-control);width:100%;min-height:48px;color:var(--brand-ink);background:var(--brand-white);font:16px/1.4 var(--brand-body);padding:12px}.KolaXW_textarea{resize:vertical;min-height:132px}.KolaXW_input::placeholder,.KolaXW_textarea::placeholder,.KolaXW_composerBox textarea::placeholder{color:#77746b}.KolaXW_input:focus-visible,.KolaXW_textarea:focus-visible{border-color:var(--brand-ink);outline:3px solid var(--chat-focus);outline-offset:2px}.KolaXW_help,.KolaXW_counter,.KolaXW_fine{color:var(--brand-muted);font-size:12px;line-height:1.5}.KolaXW_counter{text-align:right}.KolaXW_fine{text-align:center;margin-top:4px}.KolaXW_error{color:var(--chat-error);font-size:13px;line-height:1.5}.KolaXW_form .KolaXW_primary{margin-top:8px}.KolaXW_success{border-radius:var(--radius-card);background:var(--brand-cream);border:1px solid #f0e2b4;align-items:flex-start;gap:10px;padding:14px;font-size:14px;line-height:1.5;display:flex}.KolaXW_conversation{flex-direction:column;flex:1;min-height:0;display:flex}.KolaXW_strip,.KolaXW_ticket,.KolaXW_reconnect{border-bottom:1px solid var(--brand-line);background:var(--brand-white);flex:none;align-items:center;gap:8px;padding:10px 16px;font-size:13px;font-weight:700;line-height:1.4;display:flex}.KolaXW_strip[data-tone=done] .KolaXW_icon{color:#1d8a52}.KolaXW_stripDot{background:var(--chat-green);border-radius:50%;flex:none;width:8px;height:8px}.KolaXW_ticket{background:var(--brand-cream);border-color:#f0e2b4;align-items:flex-start;font-weight:400}.KolaXW_ticket strong{font-weight:800}.KolaXW_ticket .KolaXW_icon{color:var(--brand-honey-text);margin-top:1px}.KolaXW_reconnect{color:var(--brand-honey-text);background:#fff4d6;font-size:12px}.KolaXW_waiting{gap:3px;display:inline-flex}.KolaXW_waiting i{background:var(--brand-muted);border-radius:50%;width:5px;height:5px}.KolaXW_transcriptWrap{flex-direction:column;flex:1;min-height:0;display:flex;position:relative}.KolaXW_transcript{overscroll-behavior:contain;flex:1;min-height:0;padding:8px 14px 16px;overflow-y:auto}.KolaXW_log{flex-direction:column;list-style:none;display:flex}.KolaXW_day{color:var(--brand-muted);letter-spacing:.06em;text-transform:uppercase;background:#ece8dd;border-radius:999px;align-self:center;margin:14px 0 4px;padding:4px 10px;font-size:11px;font-weight:800}.KolaXW_event{max-width:88%;color:var(--brand-muted);text-align:center;align-self:center;margin:12px 0 2px;font-size:12px;line-height:1.45}.KolaXW_event time{white-space:nowrap}.KolaXW_message{flex-direction:column;max-width:84%;margin-top:3px;display:flex}.KolaXW_message[data-first]{margin-top:12px}.KolaXW_message[data-side=customer]{align-self:flex-end;align-items:flex-end}.KolaXW_message[data-side=staff]{align-self:flex-start;align-items:flex-start}.KolaXW_author{color:var(--brand-muted);margin:0 0 4px 2px;font-size:12px;font-weight:700}.KolaXW_bubble{border-radius:var(--radius-card);overflow-wrap:anywhere;white-space:pre-wrap;border:1px solid #0000;padding:9px 13px;font-size:14px;line-height:1.45}.KolaXW_message[data-side=customer] .KolaXW_bubble{color:var(--brand-ink);background:var(--brand-honey)}.KolaXW_message[data-side=customer][data-last] .KolaXW_bubble{border-bottom-right-radius:4px}.KolaXW_message[data-side=staff] .KolaXW_bubble{border-color:var(--brand-line);background:var(--brand-white)}.KolaXW_message[data-side=staff][data-last] .KolaXW_bubble{border-bottom-left-radius:4px}.KolaXW_message[data-pending=sending] .KolaXW_bubble{opacity:.65}.KolaXW_message[data-pending=failed] .KolaXW_bubble{background:#fff1d2;border-color:#e3a79c}.KolaXW_time{color:var(--brand-muted);margin:4px 2px 0;font-size:11px}.KolaXW_failed{color:var(--chat-error);justify-items:end;font-size:12px;font-weight:700;display:grid}.KolaXW_failed small{text-align:right;max-width:260px;font-size:12px;font-weight:400;line-height:1.4}.KolaXW_retry{color:var(--chat-error);align-items:center;padding:0 2px;font-size:12px;font-weight:800;display:inline-flex}.KolaXW_jump{min-height:44px;color:var(--brand-honey);background:var(--brand-ink);cursor:pointer;letter-spacing:.06em;text-transform:uppercase;border:0;border-radius:999px;align-items:center;gap:6px;padding:0 16px;font-size:12px;font-weight:800;display:flex;position:absolute;bottom:12px;left:50%;transform:translate(-50%);box-shadow:0 8px 20px #0c0c0a38}.KolaXW_emailCard{border:1px solid var(--brand-line);border-radius:var(--radius-card);background:var(--brand-white);gap:6px;margin-top:16px;padding:14px;display:grid}.KolaXW_emailTitle{margin-top:0}.KolaXW_emailSaved{align-items:flex-start;gap:8px;font-size:13px;line-height:1.5;display:flex}.KolaXW_emailSaved strong{overflow-wrap:anywhere}.KolaXW_emailRow{gap:8px;display:flex}.KolaXW_emailRow .KolaXW_input{flex:1;min-width:0}.KolaXW_save{border:1px solid var(--brand-ink);border-radius:var(--radius-control);min-width:76px;min-height:48px;color:var(--brand-white);background:var(--brand-ink);cursor:pointer;font:800 12px/1 var(--brand-body);letter-spacing:.07em;text-transform:uppercase;flex:none;padding:0 14px}.KolaXW_save:hover{background:var(--brand-ink-soft)}.KolaXW_save:disabled,.KolaXW_textButton:disabled,.KolaXW_quietLink:disabled{opacity:.6;cursor:wait}.KolaXW_emailActions{gap:12px;display:flex}.KolaXW_emailCard .KolaXW_textButton{justify-self:start}.KolaXW_composer{padding:10px 12px max(10px, env(safe-area-inset-bottom));border-top:1px solid var(--brand-line);background:var(--brand-white);flex:none}.KolaXW_composerBox{border:1px solid var(--chat-field);border-radius:var(--radius-card);background:var(--brand-white);align-items:flex-end;gap:6px;padding:0 4px 0 12px;display:flex}.KolaXW_composerBox:has(textarea:focus-visible){border-color:var(--brand-ink);outline:3px solid var(--chat-focus);outline-offset:2px}.KolaXW_composerBox textarea{min-width:0;height:44px;max-height:124px;color:var(--brand-ink);font:16px/20px var(--brand-body);resize:none;background:0 0;border:0;outline:0;flex:1;padding:12px 0;overflow-y:auto}.KolaXW_send{width:44px;height:44px;color:var(--brand-ink);background:var(--brand-honey);cursor:pointer;border:0;border-radius:50%;flex:none;place-items:center;margin-block:-1px;padding:0;transition:background .15s,opacity .15s;display:grid}.KolaXW_send:hover{background:var(--brand-honey-hover)}.KolaXW_send:disabled{opacity:.4;cursor:default}.KolaXW_composer .KolaXW_counter{margin-top:4px}.KolaXW_composerOff{border-top:1px solid var(--brand-line);background:var(--brand-white);flex:none;padding:12px}@media (max-width:600px){.KolaXW_panel{inset:var(--chat-top,0px) 0 auto 0;width:100%;height:var(--chat-vh,100dvh);box-shadow:none;border:0;border-radius:0}.KolaXW_root[data-open] .KolaXW_launcher{display:none}.KolaXW_header{padding-top:max(10px, env(safe-area-inset-top))}.KolaXW_hero h3{font-size:32px}}@media (prefers-reduced-motion:no-preference){.KolaXW_panel[open]{animation:.2s cubic-bezier(.2,.8,.2,1) KolaXW_chatIn}.KolaXW_waiting i{animation:1.2s ease-in-out infinite KolaXW_chatWait}.KolaXW_waiting i:nth-child(2){animation-delay:.15s}.KolaXW_waiting i:nth-child(3){animation-delay:.3s}}@media (prefers-reduced-motion:no-preference) and (max-width:600px){.KolaXW_panel[open]{animation-name:KolaXW_chatUp}}@keyframes KolaXW_chatIn{0%{opacity:0;transform:translateY(12px)scale(.98)}}@keyframes KolaXW_chatUp{0%{opacity:0;transform:translateY(24px)}}@keyframes KolaXW_chatWait{0%,60%,to{opacity:.35}30%{opacity:1}}@media (prefers-reduced-motion:reduce){.KolaXW_launcher,.KolaXW_primary,.KolaXW_iconButton,.KolaXW_send{transition:none}.KolaXW_launcher:hover,.KolaXW_primary:hover{transform:none}}